I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
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Lee Savage 2004/01/08, 12:31 PM
Great Cigar Website! This is the *first* cigar site I have seen that displays the origins of the filler, binder and wrapper origins as well as other useful information (i.e. dimensions, flavor, etc.) for all decent cigars on the market today. This is very useful information and some of the cigar prices are the cheapest I've seen anywhere.
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Just received my order from The Cigar Hut. Thank you for such prompt shipping. As for the four-fer of Sumatran Toros I just received, I couldn't be happier. Smooth, spicy, and such a great aftertaste... perfect with a shot or two of single malt! I've done business with a couple of your competitors... I am a confirmed customer at The Cigar Hut now. Thank You!!
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
I order cigars for my husband, who thinks they are great! Always arrive on schedule and in perfect condition
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Pamela Holland 2011/12/16, 07:53 PM
Great selection and service
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Terry Smyth 2012/04/18, 10:59 PM
Always excellent service and excellent selection
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Gerald Hartmann 2012/02/01, 08:47 PM
This was a very easy shopping experience. Thank You
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Rick L. 2011/10/07, 10:26 AM
Best prices and fastest delivery anywhere.
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Tony Marshall 2001/05/31, 01:42 PM
I did a Google search for Internet cigar merchants. Spent a few minutes price shopping and you were $30 less than the competition for the Ashton Maduro's I ordered. And about half what I would pay locally with all the taxes. Thanks!
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Donald Patterson 2015/10/29, 12:02 PM
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
I have found my dealings fully satisfying by quality and pricing.
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Armando F. 2011/07/07, 08:20 AM
Very happy with the product, best for the price. Armando F.
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Tuvia Blatter 2012/02/19, 08:56 PM
Its a great site to find what you want for cheap and gives you all the info you need to know
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Gerry Adams 2012/01/11, 08:14 PM
Doing business with Cigar Hut has been very pleasant, will continue to do business with Cigar Hut in the future.
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William Roach 2011/11/28, 07:17 PM
The cheapest price I could find for my favorite cigar.
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Brent Johnson 2009/05/06, 01:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?